You’re in the zone. It’s Fall, another year almost on the books. It’s strategy session time… again. That glorious ‘event’ each year to assess and define new strategy, goals and great ideas.
New and old faces? Same silos? New approach or old standby? Maybe different Apps?
Before heading to your session…
Step back and think about your culture. The team. The strategy. The perspective and awareness of what the company’s strategy is and where it’s headed. Regardless of where a team member sits, it is in sync? How does it feel? Not just efficient, yet effective, socially progressive and business purpose impressive.
Make the time to slow down, look in the mirror and determine how well your strategic planning process is perceived, performing and assessed for real results.
Visual #1: Do you work around this hierarchy and business model?
Still hierarchal, connected by linear thinking and neatly packaged in separate boxes.
It’s pretty standard, in stock, and ‘Hey, where’s the customer” mindset ?
Visual #2: Or do you work though this one?
This model created, tried and tested in a credit union circa 2010. Created by Lisa from the likes of Jim Collins, Ram Charan, Clay Christensen, John Kotter, Nilofer Merchant, Brian Solis, Walter Bennis and a team that was open to change and transformation.
What is it? It’s an inter-connected heterarchy and evolving model always in motion, yet true to its core business purpose and customer-centered goals.
Some key points:
- Not hierarchal, but all intersects go to its center, the core purpose – a business experience and service differentiator for your company.
- Not linear in thought. It cross-populates and cross-pollinates to focus on three connected areas – people development, simple solutions and processes, and integrated service delivery and continual discovery.
What about those intersects between two circles? Relationship building (= Revenue Growth and valued people), e-Commerce (= Revenue Growth and valued solutions) and e-Support (= Revenue sustainability and authentic management).
Do you see a consistent theme here?
- No boxes. Just Circles. Full Circles. Because, like strategy, people and a performing culture, everything is connected.
- Follow the money. Or is it the money follows the connected people, processes and performance success?
Your strategy and team just got visual. Now’s the time to make it come to life. In other words, it’s time for your strategy and team to get physical.
*credit to Olivia Newton John.